» View our health and safety policies

Health & Safety

While the world continues to fight COVID-19, we remain committed to prioritizing the health and well-being of our patrons, artists and staff. We will follow national, state and local guidelines for safety while providing you with the best possible experience. We can’t wait to see you!

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Venue Entry

For the general public:
For admittance, each person must present the following:

  • Proof of vaccination (physical card, photo of physical card or Bindle app). Those under age 12 must show proof of vaccination or negative results from a COVID-19 PCR test (saliva or nasal swab) taken within 72 hours of the performance start time.
  • Valid photo ID (not required for children under 12, school IDs are accepted). Children under 12 must be accompanied by an adult who meets the same requirements.

For Penn staff, faculty and students:
Simply show that day’s PennOpen Green Pass and your valid Penn ID upon arrival.

Plan to arrive around 30 minutes early to ensure time for screening and entry to the theatre. Please enter via the main doors on our Outdoor Plaza with your entire party. Our regular accessible entrance may be used as well.

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All patrons must be fully vaccinated, presenting proof with a physical vaccination card or a photo of it. “Fully vaccinated" means the performance date is at least two weeks after the final vaccine dose of an FDA or WHO authorized vaccine. Those under the age of 12 must show proof of vaccination or negative results from a COVID-19 PCR test (saliva or nasal swab) taken within 72 hours of the performance start time. There are no exceptions to this policy. Anyone unable to provide proof of vaccination (or a negative PCR test if under age 12) will not be admitted and will be refunded the cost of their ticket.

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Face Coverings

Face masks covering the nose and mouth must be worn at all times for all those over age two. Neck gaiters, bandanas and masks with exhalation valves or vents are not permitted. Masks must be worn for the duration of the performance and time spent inside the venue. Patrons who refuse to keep their masks on will be asked to leave the venue without a refund.

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Theatre Seating

Based on the latest CDC guidelines for fully vaccinated individuals, we are selling tickets up to our full capacity and will not have physically distanced seating within our venues. Other patrons may be sitting directly next to, in front of or behind you. If this makes you uncomfortable, you may ask an usher to be moved to another seat in the venue, if available.

Please note, concessions are not being sold and no food or drink will be permitted in the theatre with the exception of water.

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Ventilation & Air Filtration

Campus-wide HVAC systems are governed by ASHRAE (American Society of Heating Refrigeration and Air-Conditioning Engineers) standards, using MERV 14 filters that are one rating more efficient at capturing airborne viruses than the guidelines require. These filters are also changed more frequently than the recommended timing.

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Cleaning & Sanitization

Enhanced procedures ensure regular and thorough cleanings of all spaces as well as disinfecting high-touch surfaces. Hand sanitizer stations will be available throughout our lobby.

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Focus on Health

Audience members who feel unwell, have exhibited symptoms of COVID-19 in the previous 14 days or been in contact with someone with COVID-19 in the previous 14 days should not attend. Our staff and artists are fully vaccinated and must pass a health screening before coming to work to ensure we stay healthy to serve you.

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Flexible Ticketing

We want you to stay home if you don’t feel well and are happy to help you exchange your tickets for free prior to the performance.

Our health & safety guidelines have been developed in collaboration with Penn and follow guidance of local and state health officials and the Centers for Disease Control (CDC). Please ensure all members of your party are aware of and follow these guidelines.

Last updated Mar 22, 2022.

These protocols are subject to change in compliance with revisions to national, local or University guidelines regarding COVID-19. While we will provide the most up-to-date public health procedures to improve patron safety, they are not an absolute protection against contracting COVID-19. Patrons assume their own risk by entering the facility. By attending a performance, you acknowledge that, in the past 14 days, you have not been diagnosed with COVID-19, have not had any symptoms associated with COVID-19 and have not had close contact with anyone who has been diagnosed with COVID-19. Penn Live Arts reserves the right to disclose the identity and contact information of any and all guests to government-authorized individuals, agencies or organizations for the purposes of contact-tracing in adherence with local, state or federal requirements, recommendations or guidelines.